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Quality and Safety
Customer satisfaction is something that SOKOŁÓW always puts first.
In order to meet our customers’ requirements and expectations, a QUALITY MANAGEMENT SYSTEM was introduced. This system serves as a basis for other systems implemented at Sokołow’s plants, such as BRC and IFS, which have become a requirement when we deal with our most demanding customers.
The plants’ BRC and/or IFS certificates confirm that the highest sanitary and technical requirements are met, ensuring the production of safe products with a defined repeatable quality. They also confirm that the plants’ production processes are designed in such a way as to meet legal and ethical requirements, including in relation to working conditions.
Quality means an ability to connect the needs and expectations of our customers with the practical fulfilment of those expectations; hence in order to get to know these better, consumers have been enabled to submit proposals and comments about quality using a questionnaire found on our website.
A confirmation of the priorities which have been set for the whole of SOKOŁÓW is given by the QUALITY POLICY set out below, which has been adopted by the management board of SOKOŁÓW S.A.
